Customer Reviews

Read the latest reviews of our clients.

Rated

4.9

from

514

Reviews

“Fabulous communication and seamless process. Would highly recommend.”

Deb Stuart
Deb Stuart
March 2025

“I can truly say that the team at One-agency are amazing communicators and dedicated individuals who have sold my property in 2022 and again in 2025. Nothing is too much or too little for them to do. I would highly recommend them to sell or buy a property. Thank you guys for your excellent services over the years you have made moving 10x easier.”

Omar Chin
Omar Chin
March 2025

“Excellent service Their appointments are punctual. Thank you very much. We bought our house through you.”

mila salih
mila salih
March 2025

“We just bought a house through one agency and the whole process from start to finish was excellent Fiona was dealing with our case and she was fantastic, so efficient, friendly and the communication was excellent! Thank you so much to everyone at One Agency! Love Beth & Scarlett”

Bethany Hayes
Bethany Hayes
March 2025

“I recently purchased a property with the assistance of **One Agency in Stoke-on-Trent**, and I must say that the level of professionalism and dedication I received from **Fiona** was exceptional. Throughout the entire process, Fiona stood out as the **most professional and reliable** person involved in the transaction. While solicitors, mortgage brokers, and even the bank sometimes lacked responsiveness, she was the one who kept everything on track. She promptly answered all my questions, provided regular updates, and ensured that every step of the purchase was progressing smoothly. Fiona’s **attention to detail, communication skills, and genuine commitment** to her clients made a huge difference. She not only facilitated the sale but also built **trust and confidence**, making what could have been a stressful process much more manageable. If you’re looking for an estate agent who truly cares, goes the extra mile, and delivers top-tier service, **Fiona and the team at One Agency are the ones to call**. Highly recommended! Arkadius”

Arek Stencel
Arek Stencel
March 2025

“Fantastic customer service, very professional, even supporting after completion, going above and beyond Thank you 😊”

Vicki Knight
Vicki Knight
February 2025

“One Agency were excellent from start to finish! Fiona was great with keeping me up to date with the sale of my property. The property sold in less than a week of going live, would recommend One Agency to everyone selling a property.”

Kari Bradbury
Kari Bradbury
February 2025

“My experience with One agency was excellent They kept us informed on a regular basis. We used One agency estate agency to sell and buy a properties for us. For me emailing was a great way to communicate with Fiona. Telephoning I didn't always get a answer. I think a professional team from the start with Joshua to end with Fiona. Well done One agency team keep the great work up. I would highly recommend them if you are thinking of buying or selling.”

flo spence
flo spence
February 2025

“They have been fantastic with me. It was my first time buying and they made everything easy.”

Latasha Dale
Latasha Dale
February 2025

“The agency are very helpful, friendly, while being very professional. If I have to move again I would use One Agency again and have no problem in recormending them..”

Barbara Cooke
Barbara Cooke
February 2025
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