Customer Reviews

Read the latest reviews of our clients.

Rated

4.9

from

494

Reviews

“Buying a house is stressful! But honestly the experience with One agency certainly made the process a lot easier. Fiona and the team were so informative, helpful and very quick with responses. Nothing was to much trouble. We can’t thank Fiona enough, definitely recommend the agency to anyone who is interested in selling or buying a property. Thanks again :)”

Holly Richardson
Holly Richardson
November 2024

“Thanks to All at One Agency (but especially Fiona Morris) for the service given during our house move. We really appreciate the way that we have been kept updated at every stage of the process by email AND with phone calls for that personal touch that’s so unusual these days.”

Chris Callan
Chris Callan
November 2024

“I have recently sold my property with One Agency. I must say, that the Team's customer service, and attention to detail was impressive, josh, took brilliant photos, Fiona was excellent with keeping me updated on the progress, and on hand if I wasn't sure about anything. Dean has a great team. I would definitely recommend One Agency to sell your home.”

Diana Jones
Diana Jones
November 2024

“As an FTB, OneAgency has been amazing from start to finish! They've even given me more information than my own solicitors. Very quick to respond to any emails and questions. Can't wait to pick up my keys! 🎉🔑 #FTB #AmazingService #NewHome”

Leigh Kilgariff
Leigh Kilgariff
November 2024

“Excellent service”

Mark Purcell
Mark Purcell
November 2024

“Our experience with One Agency was totally positive. Excellent communications and Fiona was wonderful, she kept us updated throughout and chased progress with Solicitors, explaining clearly each stage of the process, making it a far less stressful experience than it could have been. I would highly recommend One Agency without hesitation if you are buying or selling property, they provided a five star experience.”

Kerry Summerfield
Kerry Summerfield
November 2024

“Fantastic service Fiona is brilliant she as email or phone keeped us touch all though the long journey thank you would recommend them to anyone who is moving house”

Dawn Simcock
Dawn Simcock
November 2024

“I sold my property via one agency and would highly recommend their services. Costings were fully transparent and even though the sale of my property took some time remained at my original quote. They helped me to find my solicitor with relative ease and throughout my sale kept in regular communication both over the phone and via email. I highly recommend Dean & Fiona for the service they provide as well as there knowledge and experience in real estate. Thank you both for helping me with one of the most stressful events I can remember recent years!!!!!”

Goodwins Retrovertigo
Goodwins Retrovertigo
November 2024

“highly Recommended, Professionalism at its best. been Fair throughout the whole process, This process took us longer than Expected due to unforeseen circumstances, but I truly admire Fiona Morris professionalism and her Calm personality helped me not to give up. I highly recommend One Agency Estate agent Especially Fiona Morris. Finally Got my House keys today. Five Stars to OneAgency Estates Agents”

Zameer Hassan
Zameer Hassan
November 2024

“Thank you to Dean, Fiona and Joshua at The One Agency for your professionalism, help and support throughout the sales process. The initial fixed-fee quotation was fair and transparent, and we felt that this was a much fairer approach than a percentage-based commission (as our experience with other estate agents had been that the initial selling price was overestimated and they were reluctant to action market-driven reductions which, we felt, was motivated by the fact that any price reduction would lower their commission) - whereas with The One Agency, they suggested an initial starting price to test the market, and a timely review with a view to a price reduction in the event of a lack of interest. The photographs and video tour were of an extremely high quality, and staff acted on enquiries and arranged viewings in a timely manner - they also went above and beyond in proactively maintaining contact with both the buyers and their solicitors, and feeding back to us when the process was stalled by issues to do with the buyers’ solicitors, which made us feel assured that everything was in hand. Overall, from the initial contact to the final exchange of keys, the whole process was smooth, professional and efficient from start to finish, and we cannot recommend The One Agency highly enough.”

Andrew B
Andrew B
November 2024
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