Rated
4.9
from
519
Reviews
“From start to finish oneagency kept us informed with the progress of our process of purchasing the property would highly recommend thank you once again one satisfied customer oh and I forgot to mention fiona thank you Mr cole”
“5 Stars and we didn't even end up selling our home! In the end the whole process taught us how much we loved our home and how little there was out there so we decided to stay. But had we moved then I'm sure Dean, Fiona and the rest of the team would have been just as awesome for the rest of the process. I knew when I wanted to move I wanted an honest estate agent who I could get on the phone quickly and not be stuck dialling through robot keypad instructions. At first we were to go with a popular cheap up front cost digital agent or a big local agent who was charging 1%+VAT No Sale No Fee. We felt the digital agent wasn't personal enough and the local agent wanted too much money. In an effort to compare prices I rang around a few more agents and just asked outright how much they charged. Most were 1%+VAT but One Agency had a set fee with No Sale No Fee which I could get behind. It felt like the right price but what most persuaded me was how the phone call was answered so quickly and I spoke with the person for so long and they didn't seem rushed or wanting to sell to me. I knew from then that One Agency was for me. The whole way through our process which has lasted just over a month and a half communication has been clear and really incredible. Then when it came to making the big decision to pull out feeling incredibly guilty to our buyers there was no judgement from the One Agency team and they were still on side even thought let's face it... they made nothing from the process. Thank you One Agency team, you made it as easy as could be whilst adding that human contact.”
“We have been really pleased with the support given to us as purchasers of a property. Fiona has been professional and very helpful throughout and when there was an issue with the legal process, it was Fiona that sorted things by liaising with the vendor for us and got everything back on track. Would definitely recommend. Thank you.”
“We have used Dean & his team a number of times to sell our properties. Their service is first class , Fiona keeps us updated with the progress of our sales right up until completion . We would highly recommend One Agency to sell your property in & around Stoke on Trent.”
“We had an outstanding service from One Agency, especially from Fiona. She was extremely helpful, polite and friendly. One Agency, made the whole process very easy for us and kept us informed all the way throughout the process and made our dream come true.”
“We purchased a house with One Agency and although it took 12 months to go through due to land registry issues, Fiona was really helpful and ensured that we were kept up to date throughout the process. Fiona answered emails and phone calls promptly, she was very professional and knowledgeable. We would recommend them to everyone and we will use them again in the future.”
“Amazing team at One Agency, nothing was too much trouble, great with communication and keeping us updated, we have no issues at all, they were the go between us as the seller and our buyer on a weekly, sometimes daily basis. Great sound advice and knowledge of the market to advise us appropriately. Would recommend to family and friends. Thank you OneAgency!”
“A great group of people! We'd struggled to sell our flat previously due to Grenfell and the cladding scandal but these guys got us there in the end. They definitely earned their money! Fiona in particular was fantastic, always communicative, keeping us in the loop every step of the way. We can't recommend them enough.”
“I just wanted to give a big thank you to Dean and Fiona at One Agency. The whole process from appraisal to sale has been handled professionally and efficiently. The price of the service they provide is very reasonable and at no point did I feel pressured into making a decision. They didn’t try to blind me with science during the initial appraisal (unlike some other companies I tried), and I have been kept up to date at every step of the process. I would certainly recommend them if you are considering selling your house.”
“Brilliant service! Nothing was too much trouble and we were kept up to date from start to finish. I would recommend OneAgency without hesitation.”
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